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Buyer's Frequently Asked Questions

Buying a Quilt is Easy!
Simply contact us to make the arrangements.

Frequently Asked Questions
How does Quilts for Sale.ca work?
How do I inquire about a quilt?
How do I purchase a quilt?
What payment methods are available?
Why can't I click on a PayPal button and make an immediate purchase?
How long will it take for my quilt to be delivered?
Can I return a purchased quilt?
What is Quilts for Sale Return Policy?
How can I be secure in my purchases?
Further Questions?
How does Quilts for Sale.ca work?

Very simply!

  • Quilts for Sale provides the venue.
  • Sales transactions are between Buyer and Quilter.
  • Quilters are responsible for the transactions between themselves and Buyers.

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How do I inquire about a quilt?
  • Read the quilt's description plus all of the information provided and view the photos.
  • Check the price of the quilt or quilted item and note the payment options.
  • If you have any questions, use the email link provided to have them answered.
  • Please provide your phone number when emailing, if willing, along with your time zone and some convenient times and dates to be called. Your number will be kept private and used only if our replies to you are returned as undeliverable, which does happen from time to time.
  • The quilter will respond within 24 hours.
  • If you don't receive a reply within that time frame, please try again. Your message may not have been received, which happens occasionally. Good service is our aim.

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How do I purchase a quilt?
It's easy!
Email the quilter with your purchase request.
Include the following information:
  • the name of the quilt you wish to purchase.
  • your name, address, and a telephone number where you can be reached.
  • where there are choices, include your preferred method of payment.
  • a request for shipping costs, including insurance.
    Note: In most cases you can choose your preferred method of shipping. The method you choosing must include insurance and therefore will have a tracking number.

Remit payment to the seller promptly.

Please note:

  • Checks and most other payments must clear the bank before the quilt will be mailed.
  • When PayPal is used, quilts will be mailed right away.

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What payment methods are available?

Paypal, Money Orders, Personal Checks, Cashier's Checks, Money Transfers, Credit Card, and Debit Cards are among the payments offered. A list of accepted payments is included with each quilt image.

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Why can't I click on a PayPal button and make an immediate purchase?
Acceptance Mark

We don't provide PayPal Buy Now buttons because you are not purchasing from Quilts for Sale, you are purchasing from individual quilters.
However, many Quilters offer PayPal as an option you can choose.

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How long will it take for my quilt to be delivered?

Times will depend upon the delivery option you choose and your distance from the quilter.
Provide your zip/postal code and city and the quilter will let you know what the costs of various delivery choices will be.

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Can I return a purchased quilt?

Yes. You can.

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What is Quilts for Sale Return Policy?
  • For a full refund, contact the quilt seller immediately and inform her/him of the problem and of your intention to return the quilt/quilted item within the ten day time frame.
  • Return the quilt in the same package it was shipped in, within 10 days of receiving it.
  • The Buyer is responsible for shipping and insurance on returned items.
  • No refunds are accepted after the 10 day period. The delivery date will be established though the tracking services provided.
  • Custom or commissioned work is not returnable or refundable.
  • Should there be a problem of any kind, contact the seller immediately.

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How can I be secure in my purchases?
  • Credit card purchases through 2Checkout.com and PayPal are secure services.
  • Some of our quilters own shops and can accept credit card purchases.
  • If you have any concerns, you can ask the seller to agree to an escrow service such as www.escrow.com/solutions. Both buyer and seller are protected. Click on the link for more information.
  • Reading our Testimonials page will also be assuring and give you confidence.

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Further Questions?

Email them to us.

If you experience problems with your mail server copy and paste the following.

info@quiltsforsale.ca

Copyright:
The designers hold all copyrights to their work.
Artwork may not be reproduced in any form without the designer's permission.

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