| How
does Quilts for Sale.ca work? |
|
Very simply!
- Quilts for Sale provides
the venue.
- Sales transactions are between
Buyer and Quilter.
- Quilters are responsible
for the transactions between themselves and Buyers.
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|
| How
do I inquire about a quilt? |
- Read the quilt's description
plus all of the information provided and view the
photos.
- Check the price of the quilt
or quilted item and note the payment options.
- If you have any questions,
use the email link provided to have them answered.
- Please provide your phone
number when emailing, if willing, along with your
time zone and some convenient times and dates to be
called. Your number will be kept private and used
only if our replies to you are returned as undeliverable,
which does happen from time to time.
- The quilter will respond
within 24 hours.
- If you don't receive a reply
within that time frame, please try again. Your message
may not have been received, which happens occasionally.
Good service is our aim.
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|
| How
do I purchase a quilt? |
It's easy!
Email the quilter with your purchase request.
Include the following information:
- the name of the quilt
you wish to purchase.
- your name, address,
and a telephone number where you can be reached.
- where there are choices,
include your preferred method of payment.
- a request for shipping
costs, including insurance.
Note: In most cases
you can choose your preferred method of shipping.
The method you choosing must include insurance and
therefore will have a tracking number.
Remit
payment to the seller promptly.
Please
note:
- Checks and most other
payments must clear the bank before the quilt will
be mailed.
- When PayPal is used,
quilts will be mailed right away.
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|
| Can I commission a quilt? |
Yes, many of our quilters accept commissions.
- If you want a quilt in a specific design and in your preferred colours, choose a quilter from our list of those who accept commissions, and contact them with your request.
- Look at the quilter's work on his/her web pages. Contact those whose work interests you. Discuss the cost, completion date, etc. Then choose the quilter you prefer and place your order.
- When commissioning a quilt, 50% of the quilt's cost (before shipping & insurance are added) is due immediately. The quilter uses this money to purchase the necessary supplies. The remainder is due upon the quilt's completion.
- Because these are special orders, commissioned quilts are non-refundable.
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|
| What
payment methods are available? |
|
Paypal, Money Orders, Personal
Checks, Cashier's Checks, Money Transfers, Credit Card,
and Debit Cards are among the payments offered. A list
of accepted payments is included with each quilt image.
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|
| Why
can't I click on a PayPal button and make an immediate
purchase? |
 |
We don't provide PayPal's Buy
Now buttons because you are not purchasing from
Quilts for Sale, you are purchasing from individual
quilters.
However, many Quilters offer PayPal as an option you
can choose.
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|
| |
| How
long will it take for my quilt to be delivered? |
|
Times will depend upon the delivery
option you choose and your distance from the quilter.
Provide your zip/postal code and city and the quilter
will let you know what the costs of various delivery
choices will be.
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| |
| Can I return a purchased quilt? |
|
Yes, if necessary, you can.
Quilts for Sale Return Policy:
- For a full refund,
contact the quilt seller immediately and inform her/him
of the problem and of your intention to return the
quilt/quilted item.
- Return the quilt in
the same package it was shipped in within 10 days
of receiving it.
- The Buyer is responsible
for shipping and insurance on returned items.
- Make certain to insure the quilt and to use a trackable mailing method.
- No refunds are accepted
after the 10-day period. The delivery date will be
established though the tracking services provided.
- The quilter/seller will send your refund after s/he receives the returned quilt.
- Custom or commissioned
work is not returnable nor refundable.
- Should there be a
problem of any kind, contact the seller immediately.
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|
| How do I care for my quilts? |
- If the quilter has not included care instructions, be sure to ask for them.
- For quilts that have not been prewashed, it is recommended that you use Shout ® Color Catcher® to prevent bleeding. Many quilters have also had success washing quilts in cold water with a touch of detergent and about a cup or so of white vinegar to set the colors.
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|
| How
can I be secure in my purchases? |
- Credit card purchases through
PayPal is a secure service.
- Some of our quilters own
shops and can accept credit card purchases.
- If you have any concerns,
you can ask the seller to agree to an escrow service
such as www.escrow.com/solutions.
Both buyer and seller are protected. Click on the
link for more information.
- Reading our Testimonials
page will also be assuring and give you confidence.
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|
| Are all of the quilts shown available? |
Yes. However, occasionally a quilt is in a sale process and is marked as "Sale Pending". Quilts aren't marked as sold until payment has been received. If, for some reason, the sale isn't completed, you will be contacted and given the opportunity to buy it, should you still interested.
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